Aloha Team Bay,
Hope all is well. Here are some updates.
COVID: So far we tested over 850 patients, 14 were tested positive, none of which are active at this time, and we know of no Bay patient deaths. We continue to mandate mask-on at all times, and when breaking for lunch or water please maintain your safe circle of 6 feet. We ordered 400 rapid test kits to arrive next week, and have another 1600 rapid tests on its way. Also, we approved the ordering of a bunch of additional medical equipment to make your jobs easier.
Tobacco Cessation: Mahalo for your referrals. Competition is still on and looks like Pahoa has a slight lead. Also, we just received the 2019-2020 Year 1 Cessation Grant Evaluation and it was stellar. The Tobacco Cessation program under the wonderful leadership of Dr. V., BH, and the outstanding management of Judith Beaver and Marivelle Martin exceeding the expectations of all six grant program benchmarks. Mahalo mahalo.!!
Street Medicine and Outreach. I’d like to mahalo Shalyn "Shay" Mangauil-D'Amore. Shay is a Community Services Worker and she is assigned to HOPE’s Street Medicine team to help connect our clients on the streets and in the shelters to our services. As you all know, many of the homeless are established patients of Bay Clinic, and as we know some have lost touch or lost faith in the medical system altogether. We can restore their faith in us by making appointments on the streets and in the shelters for face to face and telehealth medical and behavioral visits. We can assess their medical insurance status, assist in insurance enrollment, arrange transportation, assist with follow-up appointments with specialists, and connect them with a variety of health care related services. This is the true mission of Bay—to provide access to the most at need. Shay has been active on Wednesdays Street Medicine missions and is visiting each East Hawaii shelter to engage with the residents and help facilitate connections with Bay Clinic. Check out a photo of her Wednesday night mission.
Marketing: We will focus the next two month on marketing efforts for pediatrics. We’ve experienced over six months of a pediatric decline in visits. We also want to increase our referrals to our substance abuse and mental health specialists, Lahela and Pili. Remember now patients can have both a medical and counseling appointment on the same day. Lastly, we want to encourage all Ka’u and Oceanview patients to utilize our medical services at Na’alehu. Check out our PSA going live on Monday on KWXX to increase business in these areas.
Enjoy the rest of the day and have a great weekend.
B-Safe, B-Connected, B(ay)-Strong.